Question 1

How quickly will I get a quote?

Accepted Answer

We respond to all quote requests within 24 hours. For urgent needs, call us directly.

Question 2

Do you offer seasonal contracts?

Accepted Answer

Yes. We offer both seasonal contracts and per-visit pricing, and will recommend whichever works best for your situation.

Question 3

What areas do you service?

Accepted Answer

We serve Côte-des-Neiges, Downtown Montreal and Westmount. See our service areas page for details.

Question 4

How do you handle storms?

Accepted Answer

We monitor weather 24/7 and dispatch crews proactively. You'll receive notifications at each stage.

Question 5

Do I need to be home during snow removal?

Accepted Answer

No. Once your service plan is set up, our crews follow the same scope of work every visit. You receive text notifications and before-and-after photos so you always know what was done.

Question 6

How do I pay for snow removal services?

Accepted Answer

We offer flexible payment options including seasonal contracts and per-visit billing. Detailed invoices are provided and payment can be managed through your client portal.

Question 7

What happens if it snows overnight?

Accepted Answer

We operate 24/7 during snow events, including overnight. Our crews are dispatched based on weather conditions, not the time of day. Your property will be cleared whether the snow falls at noon or 3 AM.

Question 8

Can I customize which areas of my property get serviced?

Accepted Answer

Absolutely. Every client receives a custom scope-of-work plan that specifies exactly which areas are cleared and treated each visit. You can adjust this plan at any time through your client portal or by contacting us.

Question 9

How do I track when my property was serviced?

Accepted Answer

Every client gets access to a dedicated portal where you can view service history, before-and-after photos, crew details, and leave feedback. You also receive real-time text updates during each visit.

Question 10

Is there a minimum contract length?

Accepted Answer

We offer both seasonal contracts and flexible per-visit options with no long-term commitment required. Contact us to discuss which arrangement works best for your property and budget.

Request yourfree quote.

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free quote.